Administering Chapter 13 bankruptcy cases filed in the United States Bankruptcy Court for the Northern District of Ohio - Eastern Division (Cleveland), comprising Cuyahoga, Geauga, Lake and Lorain Counties

Warning: Scammer Alert

A Trustee’s office received a call from a debtor who said he had been communicating with the Trustee through text messaging and that the Trustee advised the Debtor that he was $1,500.00 behind on his case.  The scammer proceeded to tell the Debtor he would need to send $1,500.00 in gift cards. The debtor then used cash to purchase 3 gift cards of $500.00 each, scratched off the gift card sticker and sent pictures of the front and back of the gift cards through text message to the scammers.

 

The Trustee’s office found out about this when the debtor called to verify that the office had received the $1,500.00 payment.  By that time, the scammers had all the information needed to spend the $1,500.00 for on-line purchases.

 

The debtor continued to communicate with the scammers (after the Trustee’s office told him not to) and asked them to prove it was the Trustee by giving him names of people who worked in the office.  The scammers dropped some names of attorneys that we think they may have gotten from an internet search for local bankruptcy attorneys.

 

The phone number given to the debtor is no longer in service - not a surprise.  Additionally, Trustee's believe the same kind of scam could be perpetrated by the scammers pretending to be a mortgage company or servicer and claiming that the mortgage is behind.

 

Please remember:  the Trustee will never text, call or email a Debtor asking for payments to be made by way of gift cards.  Trustee will only accept payments sent to the P.O. box or made electronically via ePay or the TFS system.  If you or your client ever receive this type of request, please report it to the proper authorities.  

Posted By General in Scam

Most Recent

Prime Rate effective September 17, 2026

Posted By General
September 17, 2026 Category: Prime Rate

Effective September 17, 2026, the Prime Rate is 7.0%, which means the presumptive rate per Administrative Order 17-2 is now 9.0%.  For cases confirmed on or after September 17, 2026, and reference Administrative Order 17-2, the rate to use is increased to 9.00% from

Trustee's Administrative Fee

Posted By General
September 17, 2026 Category: Trustee's Administrative Fee

The Trustee’s administrative fee will increase to 6.5% effective October 1, 2026.    Please begin to use this percentage in your plan calculations.   Unlike the Till Rate, the Trustee’s Administrative Fee is set by the United States Trustee.  The Till Rate is set pursuant to Administrative Order 17-05, and once set at confirmation, the Till Rate remains the same throughout the

The Office of the Chapter 13 Trustee has moved to a new location.

Posted By General
February 10, 2026 Category: Office Move

Effective March 1, 2026, the Trustee has a new address:     Islander Park One 7550 Lucerne Drive Suite 110 Middleburg Heights

Categories
General (5)
Accessing Attorney Fee Voucher Information (1)
Scam (1)
Student Loan Forgiveness (1)
Bank Statements (1)
Online Payment Center (ePay) (1)
Financial Management (1)
Office Move (1)
Trustee\'s Administrative Fee (1)
Prime Rate (1)
+ Show More
Authors
General (14)
Archive
September 2026 (2)
February 2026 (2)
August 2025 (1)
February 2025 (1)
December 2024 (2)
May 2024 (2)
June 2022 (1)
August 2019 (1)
January 2015 (1)
December 2013 (1)
+ Show More
© , Chapter 13 Cleveland, All Rights Reserved. Powered by VirteomVirteom Logo.