News & Announcements
October 02,
2024
New Prime Rate effective September 19, 2024
May 02,
2024
Change to Trustee's Document Delivery Portal
September 26,
2023
Trustee's Percentage Fee
June 07,
2022
Warning: Scammer Alert
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Welcome to the Website
Welcome to the website of Lauren A. Helbling, Chapter 13 Trustee. This site provides helpful information regarding the Trustee's administration of Chapter 13 bankruptcy cases and answers common questions regarding Chapter 13 practice in the Northern District of Ohio - Eastern Division (Cleveland). The information presented here should not be construed to be legal advice. If you have legal questions, you should contact your attorney.
Chapter 13 Trustee
P.O. Box 593
Memphis, TN 38101-0593
The debtor's name and case number must appear on all checks and money orders.
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| Tuesday, January 1 | New Year's Day |
| Monday, January 21 | Martin Luther King, Jr. Day |
| Monday, February 18 | President's Birthday |
| Monday, May 27 | Memorial Day |
| Thursday, July 4 | Independence Day Holiday |
| Friday, July 5 | Independence Day Holiday |
| Monday, September 2 | Labor Day |
| Monday, October 14 | Columbus Day |
| Monday, November 11 | Veteran's Day |
| Friday, November 28 | Thanksgiving Holiday |
| Friday, November 29 | Thanksgiving Holiday |
| Wednesday, December 25 | Christmas Holiday |
Contact Information
Office of the Chapter 13 Trustee
Lauren A. Helbling, Trustee
200 Public Square, Suite 3860
Cleveland, Ohio 44114-2321
Send only correspondence to this address
Phone: 216-621-4268
Fax: 216-621-4806
Office Directory
Click this button to connect to your scheduled Meeting of Creditors. Use the information below to gain access to the Waitng Room.
Meeting ID: 398 441 6706
Passcode: 8611454471
or
Call: 1-216-273-0259
Debtor Payment Information
Debtors may now make an online payment from a checking or savings account.
This address is for payments only. Do not send correspondence or documents to this address.
This payment method allows debtors to set up automatic monthly transfers from a checking or savings account. This form must be submitted to the Trustee.
Check with your attorney to find out if you are eligible for TFS Bill Pay.
TFS Bill Pay contact information:
888-729-2413 or www.tfsbillpay.com
Employer Payment Information
If you are an employer and are interested in submitting funds electronically, please click this button and look for the “Employer” button on the TFS Website.
Case Information
For debtors, attorneys and creditors seeking bankruptcy case information.
Document Delivery
***As of May 6, 2024, the URL for the document delivery portal has changed. EPIQ sent an email to all Users on Monday, May 6, 2024, advising to reset your password. If you do not see the EPIQ email, please review the Spam/Junk folder. If you still did not receive an email, please contact EPIQ directly at DeliveryPortalSupport@epiqglobal.com or 888-374-2713.
This tool provides attorneys a secure method to deliver bankruptcy case documents to the Trustee.
Initial access to this portal is by invitation only.
Creditor Disbursement Information
The Trustee's office disburses creditor payments, attorney fees and debtor refunds on or about the 10th of each month.
If you are an attorney or creditor and are interested in receiving your payments via electronic funds transfer (EFT), please complete and submit the EFT form to the Trustee's office. If you have any questions, please contact Debbie Plaga at dplaga@ch13cleve.com.
